Empirical Research, Semi-structured Interviews, Usability testing, User Testing, Guerrilla testing, Concept testing, Contextual Inquiry, Journey Mapping, Personas, Mental Modeling, Competitor Analysis, Heuristic Evaluation, UX Audits, A/B Testing, Surveys, Affinity Mapping, Thematic Analysis, Design Documentation, Qualitative Research, Card Sorting, Insights Synthesis, Design Systems, AI-assisted Research Synthesis

UX Design, Product Thinking, Experience Strategy, Interaction Design, Information Architecture, Storyboarding, Service Design, Sketching, Wireframing, UX Writing, Conversation Design, Systems Thinking, Microinteraction Design, UI Design, Product Design, Design Strategy, Design Critiques,

Cross-functional Collaboration, Stakeholder Communication, Agile / SCRUM Workflows.